How to Customize Your Voicemail – Help Center

Here is the instruction on how to customize your mailbox of the internet voicemails.

Step 1:

Log into your Vozy account

Step 2:

Click on "Tools."

Step 3:

Go to the "Voicemail box."

Step 4:

Click on the "Edit" button in the mailbox that you would like to customize.

Step 5:

Following fields can be customized:

Name
Voicemail number:The same number is usually chosen from the extension to which the voice mailbox corresponds.
PIN (optional)
Skip greetings: If it is activated, you will not hear the greeting audio saying "Hi. This is John, and I am not available at the moment".
Skip instructions: If it is activated, you will not hear the instruction on how to leave the message.
Delete after notification: If it is activated, the voicemail recording will be deleted once it is sent through email.
Greeting: Choose the greeting for the mailbox from the audios already recorded. Or you may record and upload the new audio/ greeting by dialing * 98.
Assign to: You can assign a voicemail to a user.
Emails: You may add one or more email addresses to receive the notifications for the voicemail messages.

Step 6:

Click on "Save changes."

If there is any issue coming up during this process, please report it through the link below.

2 comments

Please sign in to leave a comment.