An auto attendant is an Interactive Voice Response (IVR) system which gives your callers the ability to hear audio prompts and to make selections using touch tone keys.
Step 1:
Log in to your Vozy Online Account
Step 2:
Click 'Settings' on the top right corner of the website. Inside the red bar.
Step 3:
Select the "Main Number" tab.
Step 4:
Choose the Office Hours Strategy for your company.
Step 5:
Then you will see you Incoming Call Handling tabs and 2 options:
- Direct your callers to a Virtual Receptionist
- Direct your callers to a user, department or voicemail
Step 6:
Click Save.
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