Set up your main number (Virtual Receptionist - IVR)

An auto attendant is an Interactive Voice Response (IVR) system which gives your callers the ability to hear audio prompts and to make selections using touch tone keys.

Step 1:
Log in to your Vozy Online Account

Step 2:

Click 'Settings' on the top right corner of the website. Inside the red bar.

Step 3:

Select the "Main Number" tab.

Step 4:

Choose the Office Hours Strategy for your company. 

Step 5:

Then you will see you Incoming Call Handling tabs and 2 options:

• Direct your callers to a Virtual Receptionist

• Direct your callers to a user, department or voicemail

Step 6:

Click Save.