How can I test the quality of my network connection?

Step 1:

To check the status of the connection click here.

Step 2:

Select the server "Ookla Miami", as shown in the picture, It is very important because this check your international navigation and your connection with Vozy. Then select start.

Results:

Ping:

Also called latency, Ping is the reaction time of your connection, How quickly the device gets a response after it has sent a request. It is measured in milliseconds (ms) and for a correct operation with Vozy it is recommended that it be between 100 and 200 ms. to ensure a good service.

Fluctuation:

Also called Packet Delay Variation (PDV), It is frequency of variation of a measure of in the ping time. This is usually not perceived when reading text, but when transmitted for example audio can result in buffering and other interruptions. Technically, this is a measure of the average of the mean deviation, in Vozy we recommend between 0 and 10 approximately.

Download and upload:

This measures the international download and upload speed if you have correctly followed the "Step 2", Vozy is not such a determining factor since a call on average only consumes between 80 kbps.

We suggest that you perform this test in a period of 10 minutes repeatedly to corroborate the result, It can also be useful to do it at the exact moment you have a call in which you are experiencing intermittency.

In addition to Verifying the quality of your Internet, it is important that you perform a verification of the coverage of your WiFi network.