To check the status of the connection click here.
Select the server "Ookla Miami", as shown in the picture, It is very important because this check your international navigation and your connection with Vozy. Then select start.
Also called latency, Ping is the reaction time of your connection, How quickly the device gets a response after it has sent a request. It is measured in milliseconds (ms) and for a correct operation with Vozy it is recommended that it be between 100 and 200 ms. to ensure a good service.
Also called Packet Delay Variation (PDV), It is frequency of variation of a measure of in the ping time. This is usually not perceived when reading text, but when transmitted for example audio can result in buffering and other interruptions. Technically, this is a measure of the average of the mean deviation, in Vozy we recommend between 0 and 10 approximately.
Download and upload:
This measures the international download and upload speed if you have correctly followed the "Step 2", Vozy is not such a determining factor since a call on average only consumes between 80 kbps.
We suggest that you perform this test in a period of 10 minutes repeatedly to corroborate the result, It can also be useful to do it at the exact moment you have a call in which you are experiencing intermittency.
In addition to Verifying the quality of your Internet, it is important that you perform a verification of the coverage of your WiFi network.